Terms of Use

Trauma Therapist Institute

Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the services provided through the Trauma Therapist Institute mobile application and the website located at traumatherapistinstitute.com (collectively, the "Application”), and any materials, services, information, and data hosted or transmitted via the Application, including all Content and User Content, as defined below, (collectively, “Services”) as provided by Rebecca K. Wilson, LLC d/b/a Trauma Therapist Institute (“TTI”, “us”, “our”, or “we”). The Application may be hosted and sold by a third party (“Distributor”), but these Terms are solely between you, the user, and TTI. Your access to and use of the Application and Content are conditioned on your acceptance of and compliance with these Terms of Use (“Terms”). Please read these Terms carefully.

1. Terms.

By accessing or using the Application you agree to be bound by these Terms. You will use the Application in a manner consistent with applicable laws and regulations and in accordance with these Terms. If you are dissatisfied with the Application, Services, or these Terms, your primary remedy is to discontinue your use of the Application, without prejudice to any rights you may have under applicable law, including rights to refunds as set forth in our refund policy or rights under Colorado consumer protection laws. The Application may only be downloaded and installed by an adult 18 years of age or older. Use by minors is not permitted. The Services are designed for licensed or license-eligible mental health professionals and are not intended for use by minors.
You acknowledge and accept that your use of the Application is at your sole risk. You represent and warrant that you have the legal capacity and authority to accept these Terms. You understand that these Terms constitute a binding legal agreement. As the rightful owner of the Application, we reserve the right to change or terminate these Terms at any time and from time to time without any notice to you. Any such changes are automatically made part of these Terms and are fully enforceable on you.

2. Educational Nature of Services; No Therapy or Clinical Relationship. The Application and Services, including but not limited to courses, trainings, classes, live or recorded educational content, “Clinical Conversations,” community discussions, and any related materials, are provided solely for educational, informational, and professional development purposes. Nothing offered through the Application constitutes psychotherapy, counseling, diagnosis, treatment, clinical supervision as defined by applicable state licensing boards, crisis intervention, or any other form of healthcare or mental health service. Users who are licensed professionals remain subject to all applicable professional standards, ethical codes, and regulatory requirements of their respective licensing jurisdictions.

Your participation in any Service does not create a therapist–client, clinician–patient, supervisory, fiduciary, or other professional healthcare relationship between you and TTI, its instructors, moderators, administrators, contractors, or other users.
You acknowledge and agree that “Clinical Conversations” are participatory, discussion-based educational offerings and are not therapy sessions, supervision, consultations, or clinical services of any kind.
You are solely responsible for your professional judgment, clinical decision-making, ethical obligations, and compliance with all applicable licensing, regulatory, and professional requirements.

3. Assumption of Risk; Waiver and Release of Claims.

You acknowledge and agree that participation in the Application and Services, including but not limited to courses, trainings, EMDR Basic Training, EMDR Advanced Trainings, Trauma Trainings, practicums, consultations, “Clinical Conversations,” and Community interactions, may involve exposure to emotionally challenging subject matter, experiential learning activities, group discussions, and discussions of trauma-related content.
You voluntarily assume all risks associated with your participation in the Services, including but not limited to emotional distress, discomfort, triggering experiences, dissatisfaction with instructional methods, interpersonal dynamics with other participants, and any perceived impact on your professional or personal well-being.
You acknowledge that you are solely responsible for determining whether you are physically, emotionally, mentally, and professionally fit to participate in the Services. If you are experiencing significant medical, psychological, emotional, or mental health challenges, you acknowledge that you may choose to defer or discontinue participation and that participation is voluntary.
To the fullest extent permitted by law, you hereby release, waive, and discharge TTI, its owners, officers, directors, employees, contractors, instructors, consultants, moderators, administrators, agents, and affiliates from any and all claims, demands, causes of action, damages, losses, liabilities, and expenses of any kind, whether known or unknown, arising out of or related to your participation in the Services, including claims based on ordinary negligence. This release applies to claims arising from instructional methods, program content, group interactions, peer communications, experiential exercises, consultations, and any actions or omissions of other participants. Nothing in this section releases or waives claims arising from gross negligence, willful misconduct, fraud, or violations of non-waivable statutory rights.
You acknowledge and agree that no outcomes, professional advancement, certification, licensure, therapeutic benefit, or personal results are guaranteed by your participation in the Services.

4. No Emergency or Crisis Services. The Application and Services are not designed for use in emergencies or crisis situations. TTI does not provide emergency services, crisis intervention, or immediate support. If you or another person may be in danger or experiencing a medical or mental health emergency, you should contact local emergency services or a qualified healthcare professional immediately

5. No Clinical Supervision, Consultation, or Case Approval. The Application and Services do not provide clinical supervision, case consultation, case review, endorsement, approval, or oversight of your clinical work, clients, or professional practice. Any discussions, examples, demonstrations, feedback, or commentary provided through courses, trainings, “Clinical Conversations,” consultations, community discussions, or interactions with instructors, consultants, moderators, or other users are provided solely for educational purposes and do not constitute clinical supervision, consultation, or professional approval. You acknowledge and agree that you may not rely on any content, discussion, feedback, or interaction obtained through the Application or Services as a substitute for formal clinical supervision, professional consultation, or independent clinical judgment. You remain solely responsible for all clinical decisions, client care, ethical obligations, documentation, and compliance with applicable laws, regulations, licensing requirements, and professional standards.

6. Community Features and User Interactions. The Application includes community and social features that allow users to interact, share resources, post content, and communicate with other users (“Community”). Participation in the Community is voluntary. TTI does not control, endorse, or assume responsibility for the content, conduct, or statements of other users. Interactions with other users are solely at your own risk. You acknowledge and agree that:

Your username or screen name will be visible to other members of the Community;
The Community is not anonymous; and
Other users may view, respond to, copy, or otherwise interact with content you post.

You understand that the Community is not a confidential environment and that TTI cannot guarantee the privacy or security of information shared by users within the Community. You agree not to share sensitive personal information, client-identifying information, protected health information as defined by HIPAA, or any information that could violate patient confidentiality or professional ethical obligations. You acknowledge that sharing such information may violate state and federal privacy laws and professional ethical standards, for which you bear sole responsibility. TTI is not a Business Associate under HIPAA and the Application is not intended for the storage, transmission, or discussion of protected health information.

7. Peer Advice and Reliance Disclaimer. The Application and Services include opportunities for interaction with other users, including through the Community, “Clinical Conversations,” courses, trainings, and discussion features. You acknowledge and agree that other users may not be licensed, trained, credentialed, or qualified professionals, and TTI does not verify or validate the credentials, licensure, or professional status of users. Any statements, opinions, advice, feedback, recommendations, or information shared by other users, instructors, consultants, moderators, or administrators are provided for general educational and discussion purposes only and are not reviewed, endorsed, approved, or guaranteed by TTI. You agree that you will not rely on any information obtained through interactions with other users or through Community discussions as a basis for diagnosis, treatment, clinical decision-making, client care, or professional practice. You assume all risks associated with interactions with other users and agree that TTI shall have no responsibility or liability arising from your reliance on, or use of, any peer-provided content or communications.

8. User Disputes; No Responsibility for User Interactions.

You acknowledge and agree that disputes, disagreements, complaints, claims, or conflicts may arise between users of the Application, including in connection with the Community, “Clinical Conversations,” courses, trainings, consultations, or other Services. TTI is not responsible for, and expressly disclaims any liability arising from, interactions, communications, conduct, statements, or disputes between users, whether occurring online or offline, and has no obligation to monitor, mediate, resolve, or adjudicate disputes between users. You agree that any dispute you have with another user is primarily between you and that user. To the extent permitted by law, you release TTI, its officers, directors, employees, contractors, instructors, consultants, moderators, and agents from all claims, demands, damages, losses, liabilities, costs, and expenses arising out of or related to such disputes or interactions, except where such claims arise from TTI's gross negligence, willful misconduct, or breach of these Terms.
You agree that TTI may, but is not required to, take action in connection with user disputes, including removing content, restricting access, or suspending or terminating accounts. TTI's exercise of discretion in taking or not taking such action shall not, by itself, create an ongoing duty to monitor or intervene in similar situations, provided that TTI complies with applicable law and these Terms.

9. No Confidentiality; Not a HIPAA-Compliant Environment.

The Application, Services, Community, “Clinical Conversations,” courses, trainings, and communication features are not designed to create a confidential or privileged environment and are not intended to be used for the transmission of protected health information subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) or similar healthcare privacy laws. Users remain subject to their independent professional obligations regarding confidentiality and privacy. You acknowledge and agree that the Application is not a secure or private medium for the exchange of sensitive information and that information shared through the Application may be viewed, accessed, copied, disclosed, and misused by others.
You agree not to submit, disclose, or share any protected health information, client-identifying information, or other confidential or sensitive personal data of yourself or any third party through the Application or Services.
TTI shall have no responsibility or liability for any unauthorized access to, disclosure of, or use of information shared by users through the Application, including within the Community or “Clinical Conversations.”

10. Recording and Use Restrictions. You may not record, reproduce, distribute, share, or publicly display live or recorded sessions, discussions, or content from the Application without the prior written consent of TTI, except as expressly permitted by these Terms or applicable law.

11. Moderation and Enforcement. TTI reserves the right, but not the obligation, to monitor, review, moderate, remove, restrict, or disable access to any Community content or user account, at any time and for any reason or no reason, with or without notice. TTI may suspend or terminate access to the Community or Services if it determines, in its sole discretion, that a user has violated these Terms, applicable law, professional standards, or community expectations, or has engaged in conduct that may expose TTI or other users to risk or harm.

12. No Duty to Monitor, Supervise, or Intervene. TTI does not have, and expressly disclaims, any duty to monitor, supervise, assess, intervene in, or take responsibility for the conduct, communications, mental state, emotional condition, or well-being of any user. TTI does not monitor the Community, “Clinical Conversations,” courses, trainings, or other Services for signs of distress, risk of harm, ethical violations, professional misconduct, or compliance with licensing or professional standards, and assumes no responsibility to do so. You acknowledge and agree that TTI has no obligation to respond to, investigate, or act upon any statements, disclosures, posts, or communications made by you or other users, including statements relating to emotional distress, mental health concerns, ethical issues, or potential risk of harm. Nothing in these Terms or in your use of the Services creates any duty on the part of TTI to provide support, intervention, supervision, reporting, or follow-up of any kind.

13. Professional Responsibility and Continuing Education. TTI does not guarantee that participation in any Service will satisfy continuing education, certification, licensure, or professional requirements. You are solely responsible for determining whether any Service meets the standards or requirements of your licensing board, professional organization, employer, or regulatory authority.

14. EMDRIA Attendance Requirements and Certification Eligibility. Certain trainings offered through the Application, including EMDR Basic Training, are approved or governed by the standards of EMDRIA or other accrediting bodies. Participants acknowledge and agree that compliance with all applicable EMDRIA requirements is mandatory to maintain eligibility for credit, certification, or recognition. EMDRIA requires real-time participation in required hours, that attendance must be live, synchronous, and continuous, and partial attendance may result in loss of eligibility for credit or certification. Participants are required to arrive on time, remain present for the full duration of each session, and comply with participation requirements, including camera-on requirements where applicable. Failure to meet attendance, participation, or behavioral requirements may result in forfeiture of eligibility for EMDRIA credit or certification, regardless of payment status. TTI does not guarantee that a participant will qualify for EMDRIA certification or credit, and final determination of eligibility rests with EMDRIA or the applicable accrediting body. However, TTI represents that its training programs are designed to meet EMDRIA standards as of the date of these Terms and will use reasonable efforts to maintain such compliance.

15. EMDR Certification Attendance Policy.

It is expected that trainees attend consultation sessions with full presence and attention. Consultations must be attended in a quiet, confidential space, similar to a counseling session. Attendance while driving or while in a public space is not permitted.
Consultation sessions will be scheduled by mutual agreement between you and your consultant. Consultations will be conducted via Zoom. Fees will be paid in accordance with your payment plan as agreed to upon registration.
A minimum of forty-eight (48) hours’ notice is required for cancellation of both individual and group consultations (though more notice is preferred). If a scheduled consultation is canceled with less than forty-eight (48) hours’ notice, or if you fail to attend a scheduled consultation, you are responsible for the applicable late cancellation fee. This charge will be billed by and paid to TTI through an invoice delivered by email.
Emergencies and confirmed medical situations should be discussed directly with your consultant to determine whether any exception may apply and to identify the appropriate path forward.

You may not leave consultation early, arrive late, or step away from consultation sessions to attend to other activities except in cases of emergency or with prior approval from your consultant. Missing more than ten (10) minutes of any consultation session may negatively impact your learning experience and will affect your eligibility for certification credit.
Arriving late, leaving early, or missing portions of consultation will disrupt both your learning process and that of other participants. If you are more than ten (10) minutes late to a group consultation, your consultant may deny your participation in that session.

Attendance Expectations.
Late Arrival, Early Departure, and Attendance Interruptions.

16. License. We grant you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the Application solely for your personal, non-commercial purposes strictly in accordance with these Terms, and on such devices owned and controlled by you.

17. Ownership. The Application and associated Content is the owned or appropriately licensed property of Rebecca K. Wilson, LLC d/b/a Trauma Therapist Institute. The Content is protected by copyrights, trademarks, service marks, trade secrets, and/or other proprietary rights and laws, including all intellectual property rights whether or not those rights are registered. We reserve all applicable rights in and to the Application and Content. Systematic retrieval of data or other content from the Application to create or compile, directly or indirectly, a collection, compilation, recreation, database, or directory of the Application materials is prohibited except as provided for herein. Nothing contained in the Application should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any intellectual property contained or displayed in the Application without our written permission or such third party that may own such intellectual property. Your use of the intellectual property contained in the Application, or any other content in the Application, except as provided herein, is strictly prohibited. Any unauthorized use of the content contained in the Application may violate applicable laws, regulations, and/or statutes.

18. Confidentiality of Training Materials and Non-Public Content. You acknowledge and agree that certain information, materials, and content made available through the Application and Services are proprietary and confidential to TTI (“Confidential Information”). Confidential Information includes, without limitation, non-public course materials, training manuals, slides, worksheets, recordings, live demonstrations, practicum exercises, consultation content, methods, frameworks, instructional techniques, and any non-public discussions or materials presented during courses, trainings, consultations, “Clinical Conversations,” or Community activities.

You agree to maintain the confidentiality of all Confidential Information and not to disclose, disseminate, publish, share, transmit, or make available any Confidential Information to any third party without the prior written consent of TTI, except as required by law or court order as set forth herein.
You may use Confidential Information solely for your personal, non-commercial educational and professional development purposes in connection with your participation in the Services and strictly in accordance with these Terms, including the application of learned techniques and methods in your professional practice as a trauma therapist. Any other use or disclosure of Confidential Information is prohibited.
Confidential Information does not include information that is (i) publicly available through no breach of these Terms by you, (ii) lawfully obtained by you from a third party without restriction, or (iii) independently developed by you without use of or reference to Confidential Information.
Your confidentiality obligations under this section shall survive the termination or expiration of your access to the Application or Services for so long as the information remains confidential or proprietary. However, information that you are legally required to disclose pursuant to a court order, subpoena, or other legal process shall not be deemed a breach of this confidentiality obligation, provided you give TTI prompt written notice of such requirement and cooperate with TTI in seeking a protective order or other appropriate remedy.
You acknowledge and agree that unauthorized disclosure or misuse of Confidential Information may cause irreparable harm to TTI for which monetary damages may be inadequate, and that TTI may seek injunctive or equitable relief, in addition to any other remedies available at law or in equity, to enforce this section.

19. Account and Account Security. To use certain features of our Application, you may be required to create a user account (“Account”) and provide us with a username, password, and certain other information about yourself as set forth in our Privacy Policy. You will have the ability to maintain and periodically update such information as you see fit. By registering, you agree that all information provided by you is true and accurate and that you will maintain and update this information as required in order to keep it current, complete, and accurate. You are solely responsible for the information associated with your Account and anything that happens related to your Account. If you create an Account, you agree that you are responsible for maintaining the security and confidentiality of your password and that you are fully responsible for all activities and/or charges that are incurred under your Account. Therefore, you must take reasonable steps to ensure that others do not gain access to your password and Account. You will immediately notify us if you discover or suspect that someone has accessed your Account without your permission. You will not license, sell, or transfer your Account without our prior written approval.

20. User Content. For purposes of this Agreement: (1) the term "Content" means, without limitation, video, audio, photographs, images, illustrations, animations, logos, tools, information, data, text, software, scripts, executable files, graphics, and interactive features, any of which may be generated, provided, or otherwise made accessible on or through the Application; (2) the term "User Content" means Content that a user submits, transfers, or otherwise provides to the Application, which may be accessible and viewable by the public.

Posting, transmitting, or sharing User Content through the Application that you did not create, that you do not have the rights to, or that you do not have permission to post is prohibited. You understand and agree that we may, but are not obligated to, review and may delete or remove (without notice) any User Content in our sole discretion, for any reason or no reason, including User Content that in our sole judgment violates these Terms or which might be offensive or illegal or that might violate the rights, harm, or threaten the safety of users or others. You are solely responsible at your sole cost and expense for creating backup copies and replacing any User Content you post or store on the Application.
We claim no ownership to your User Content, however, by posting User Content through any part of the Application, you automatically grant, and you represent and warrant that you have the right to grant, us an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and distribute such User Content for any purpose, on or in connection with the Application or the promotion thereof, to prepare derivative works of, or incorporate into other works, such User Content, and to grant and authorize sublicenses of the foregoing.
You represent and warrant that your User Content conforms to these Terms and that you own or have the necessary rights and permissions to use and exploit, and to authorize us to use and exploit, your User Content in all manners contemplated by these Terms. You agree to indemnify and hold us harmless from any demands, loss, liability, claims, and expenses made against us by any third party arising out of or in connection with our use and exploitation of your User Content.
You can delete User Content individually or all at once by deleting your account. When you delete User Content, it will no longer be visible on the site and TTI will use commercially reasonable efforts to remove such User Content from its systems within thirty (30) days, except for: (i) backup copies maintained for disaster recovery purposes for up to ninety (90) days; (ii) User Content that has been incorporated into other users' content or TTI's materials; and (iii) User Content that TTI is required to retain by law or regulation. Upon such deletion, the license granted herein will terminate except as to the foregoing exceptions.
You represent and warrant that all certification, licenses, and other requested documentation uploaded to the Application, as requested by your facility or administrators, will be up to date, legitimate and verifiable, and issued by an authorized party.
You acknowledge and agree that we are in no way responsible for the materials you may post to the Application. You agree not to post any confidential information other than your own, and at no time will you upload any protected health information ("PHI") as defined under HIPAA. You acknowledge that the Application is not HIPAA-compliant and that posting PHI would violate federal law. You agree to indemnify and hold TTI harmless from any claims, damages, and penalties arising from your posting of PHI or other confidential information in violation of this provision.

21. Maintenance. To the extent that any maintenance or support is required by applicable law, we may provide support for the Application. Neither we nor Distributor have any obligation to furnish any maintenance and support services with respect to the Application.

22. Prohibitions. You may not: (a) reverse engineer, decompile, tamper with, or create derivative works of the Application or Content; (b) change, modify, or alter the Application or Content; (c) circumvent any protections that are a part of the Application; (d) use the Application for any commercial or illegal purpose, including gambling; (e) collect any information about any other user of the Application through the Application; (f) use the Application to violate any legal right of any third party; (g) use any automated means to access or use the Application (including scripts, "bots" or similar software); (h) duplicate, reproduce, publish, display, distribute, or create derivative works of the Content through any means, except as provided for herein; or (i) rent, lease, sell, assign, transfer, sub-license, or convey the Application or any portion thereof for any purpose.

23. Use. The Application, and all Services, are protected by applicable law, including copyright law, and you are explicitly advised that any use of the Application in violation of the law is prohibited. You may not use any aspect of the Content and Services for any commercial purpose. The Application and the Content may not be modified, duplicated, reproduced, transmitted, sold, or otherwise exploited for commercial use. Any unauthorized duplication, reproduction, performance, display, distribution, or derivative works of any copyrighted Content not owned, or duly licensed, by you is against the law. Use of the Application or Services for any purpose not expressly provided for herein is prohibited.

24. User Conduct. You represent, warrant, and agree that no materials of any kind submitted or otherwise created, used, posted, transmitted, or shared by you or others through you on or through the Application will violate or infringe upon the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights, or contain libelous, defamatory, or otherwise unlawful material. You further agree not to use the Application:

To take any unlawful or unauthorized actions or in any way damage, disable, overburden, or impair the Application or the intellectual property rights owned or licensed by us as described elsewhere herein;
To upload, post, transmit, share, or otherwise make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
To interfere with or disrupt the Application or servers or networks connected to the Application, or disobey any requirements, procedures, policies, or regulations of networks connected to the Application;
To use any electronic communication feature of the Application for any purpose that is unlawful, tortious, abusive, intrusive on another’s privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening, or hateful; or
For any commercial purpose not expressly approved by us in writing. You will not use the Application to upload, post, email, or otherwise transmit any advertising or promotional materials, including without limitation, “junk mail,” “surveys,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation or unauthorized communication.

25. Charges and Payments. Certain Services may be offered for a fee, while others may be offered free of charge. TTI reserves the right to introduce new paid offerings, subscription plans, tiers of access, or fees for existing Services, including Community features, at any time. Any future paid Community tier or subscription service may be subject to additional terms, pricing, renewal, and cancellation conditions disclosed at the time of enrollment. We may charge for the Application and other provider’s rates may apply to your download and use of the Application, Services, or Third Party Apps (as defined below). For any payments due for your use of the Application or Services, you authorize us to charge your designated payment method for all fees incurred. You will provide current, complete, and accurate billing information. You agree to promptly update your payment method information in the event of expiration, cancellation, or other change. If any payment is not successfully processed, we may suspend or terminate your access to paid Services. Continued use of Services following notice of any fee changes constitutes acceptance of such changes.

26. Refunds and Withdrawals. Should you decide to withdraw from a course, training, class, or similar engagement after payment(s) have been made, you must notify TTI at [email protected]. Any refund amount will be determined based on the total amount paid minus hours completed and advanced Continuing Education credits (“CEs”) used, subject to the EMDR Certification Attendance policy set forth above.

The total amount of payments made will be calculated.
Amounts deducted from any refund include:

An administrative fee;
Individual consultation hours at applicable hourly rates;
Group consultation hours at applicable hourly rates; and
Any CEs included in your packages that have been used will be priced per CE and deducted accordingly.

How refund amounts are determined:
If the total hours provided and number of CEs used exceed the amount paid to date, you will be responsible for paying the remaining balance via auto-debit before a withdrawal can be processed.

27. Refund and Cancellation Policy (EMDR Advanced Trainings and Trauma Trainings). Cancellations requested more than forty-eight (48) hours prior to the scheduled start time of the live training are eligible for a refund, minus an administrative fee. Cancellations requested within forty-eight (48) hours of the scheduled start time are not eligible for any refund. Cancellation requests must be submitted via email to [email protected].

28. Additional Refunds and Withdrawals – All Access and Advanced Training Packages.

For All Access registrations, including packages that include twelve (12) CEs for Advanced Trainings, all included CEs will be removed from your account upon withdrawal. If any CEs have already been used, those CEs will be deducted at a rate per CE used.
To determine whether any refund remains due, TTI will calculate the number of consultation hours provided to date and apply the applicable hourly rates of per individual consultation hour and/or per group consultation hour. Any prepaid CEs used will be calculated per CE. These amounts will be deducted from the total amount paid to determine whether a refund is due.
If the total value of consultation hours provided and CEs used exceeds the amount paid to date, you will be required to pay the remaining balance before the withdrawal can be finalized. Payment shall be made within ten (10) business days of receiving notice of the balance due.

29. Make-Up Sessions, Program Changes, and Cohort Transitions.

Participants who miss required portions of a training, practicum, lecture, or consultation may be required to attend make-up sessions in order to remain eligible for completion or credit. Make-up sessions are subject to availability and scheduling constraints. Any additional fees for make-up sessions will be disclosed in advance and require your written consent before being charged. Consultation make-up sessions may be offered periodically and may be subject to per-session fees. Lecture and practicum make-up sessions may be offered on a limited basis and may require additional payment. TTI does not guarantee the availability of make-up sessions and reserves the right to limit the number of make-up opportunities offered to any participant.
Participants who miss more than a permitted amount of required training time may be required to transfer to a different cohort or withdraw from the program. Cohort changes and withdrawals may be subject to administrative fees, timing restrictions, and additional charges, as disclosed at the time of request.
TTI reserves the right to modify training schedules, instructors, formats, delivery methods, and cohort structures as necessary. If TTI cancels a training or program, participants will be offered the option to transfer to a future cohort or receive a refund of amounts paid for the canceled portion of the program. No other remedies shall be available.

30. Administrators. We may, at our discretion, grant certain Users administrative status within the Application. Administrators will have the ability to post User Content, post announcements and communications, and moderate and control users and certain aspects of the Application. We are not responsible for actions taken by such administrators. We reserve the right to revoke or limit an administrator’s controls at any time and for any reason or no reason, including for a breach of these Terms. By agreeing to be an administrator you agree to the following:

You agree that when you receive reports related to the users or facilities you control and moderate, you will take appropriate action, which may include removing content that violates these Terms, and/or promptly escalating to us for review;
You are not, and may not represent that you are, authorized to act on behalf of us;
You may not enter into any agreement with a third party on behalf of us, or any users or facilities that you control and moderate, without our written approval;
You may not perform administrative actions, including but not limited to, approval of certifications, assignments, and posting of materials in return for any form of compensation, consideration, gift, or favor from third parties;
If you have access to non-public information as a result of your position as an administrator, you will use such information only in connection with your performance as an administrator and in compliance with all applicable privacy laws, including without limitation HIPAA where applicable. You agree to, at all times, keep all information and materials of a user of a confidential or proprietary nature or not known to the public, in any format, strictly confidential, and under no circumstances disclose such information to any third party, nor duplicate, publish, excerpt, or distribute such information in any way, except as required by law or with the express written consent of the affected user;
You agree not to post or upload to the Application any materials or content without the express permission and authorization of all individuals appearing in such materials or content. You agree to obtain all necessary permissions and releases for all individuals appearing in any materials or content you post or upload to the Application; and
You may create and enforce rules for the users you moderate, provided that such rules do not conflict with these Terms.

31. Updates. From time to time, we may create updated versions of the Application. Updates may be automatically transmitted to you and you accept such updates according to these Terms. Unless explicitly stated otherwise, all updates will be subject to these Terms, including any amendments to these Terms.

32. Additional Terms. Because we offer a variety of Content and Services, you may be asked to agree to additional terms before using or accessing a specific service offered by us (“Additional Terms”). To the extent any Additional Terms conflict with these Terms, the Additional Terms govern with respect to your use of the corresponding service.

33. Digital Millennium Copyright Act. We comply with all copyright laws including the Digital Millennium Copyright Act (“DMCA”). If you believe the Application, or any portion thereof, violates any copyright that you own or control, submit notification to us at the address provided in the “Contact” section that includes:

A physical or electronic signature of the copyright owner or a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed;
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works claimed to have been infringed;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled;
Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and email address at which you may be contacted;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by you, your agent, or the law; and
A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

If we remove your content in response to a copyright or trademark notice, we will notify you of such action. If you believe your content was wrongly removed due to a mistake or misidentification in a copyright notice, you can send a counter notification in response to our notification of removal. Please see 17 U.S.C. § 512(g)(3) for the requirements of a proper counter notification.

34. Third Party Apps and Hosting. The Application may contain (or may send you through or to) links to third-party websites, third-party applications, and/or software ("Third Party Apps"), and Services may be delivered through Third Party Apps. We are not responsible for such Third Party Apps or for any content posted on, available through, or installed from such Third Party Apps. Inclusion of, linking to, or permitting the use or installation of such Third Party Apps does not imply approval or endorsement thereof by us. We shall have no responsibility or liability whatsoever for any Third Party Apps accessed through use of the Application. Your use and interaction with Third Party Apps may be subject to separate terms and conditions of such Third Party Apps. If you access Third Party Apps, you must comply with the terms and conditions that apply. You, the user, must comply with any and all applicable third-party terms of agreement, including those of the Distributor, when using or downloading the Application. TTI is not responsible for outages, disruptions, data loss, or technical issues caused by Third Party Apps.

35. Third-Party Content and Advertisements. The Application may also contain sponsored third-party content or advertisements. The type, degree, and targeting of advertisements are subject to change, and you acknowledge and agree that we may place advertisements in connection with the display of any Content, Services, or information on the Application, including User Content.

36. Privacy and Data Use. Your use of the Application and Services involves the collection and processing of personal information. The information we obtain through your use of the Application is subject to our Privacy Policy which is specifically incorporated by reference into these Terms.

37. Termination.

You agree that we may, at our sole discretion, terminate or suspend your access to all or part of the Application, with or without notice and for any reason, including breach of these Terms. Any suspected fraudulent, abusive, or illegal activity may be grounds for barring your access to this Application and reporting you to the proper authorities. You may terminate this Agreement only by deleting the Application and all copies thereof from your devices. Upon any termination of these Terms, you shall cease all use of the Application and delete all copies of the application from your devices. Any part of these Terms intended to apply following termination will so apply.
TTI reserves the right, in its sole discretion, to suspend or terminate your access to the Application, Services, Community, courses, trainings, consultations, or any portion thereof, immediately and without prior notice, if you violate these Terms, applicable law, professional standards, or community expectations.
In the event of suspension or termination for any violation of these Terms or related policies, you acknowledge and agree that you will not be entitled to any refund, credit, or reimbursement of any fees paid, including prepaid fees for courses, trainings, consultations, subscriptions, or Community access. Termination for policy violations may occur regardless of whether you have completed any portion of the Services or whether any remaining Services were prepaid.
The remedies described in this section are in addition to, and not in limitation of, any other rights or remedies available to TTI under these Terms or applicable law.

38. Disclaimer of Warranty. The Application and all associated Services and Content are provided “as is”, with all faults and without warranty of any kind. We hereby disclaim all warranties with respect to the Application and Services either express, implied, or statutory, including but not limited to the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement of third party rights. We do not warrant, guarantee, or make any representations that the Application or Services will meet your specific needs or requirements, that the Application or Services will be available at any particular time or location, or that the Application or Services will be free of viruses or other harmful components. However, we warrant that the Services will be provided in a professional and workmanlike manner consistent with industry standards for similar services. We further do not guarantee the accuracy of information provided through online courses hosted on the Application and will not be liable for any third-party claims or losses. You use the Application at your own risk. No oral or written communications from us shall create a warranty or in any way increase the scope of these Terms and you may not rely on any such communications. Some jurisdictions do not allow the exclusion or limitation of certain warranties or consumer rights so some exclusions or limitations may not apply to you but they shall apply to the maximum extent permitted by law.

39. Limitation of Liability. You hereby agree that we, along with our subsidiaries, affiliates, and assigns, and each of their directors, officers, agents, contractors, partners, and employees, shall not be liable to you or any third party for any indirect, special, consequential, or incidental damages including but not limited to damages for loss of funds or property, business interruption, loss of business opportunity, loss of data, injury, death, or any other hardship, damages, or losses arising out of or related to: the use or inability to use the Application or Services, however caused; unauthorized or accidental access to or alteration of data; statements or conduct of any third party; or any matter relating to the use of the Application or Services; and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain remedies or damages so some exclusions and limitations may not apply to you but they shall apply to the maximum extent permitted by law.

40. Indemnification. You hereby indemnify and hold us, our subsidiaries, affiliates, and assigns, and each of their directors, officers, agents, contractors, partners, and employees, harmless from and against any loss, liability, claim, demand, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of these Terms or in connection with any use of the Application or Services including, but not limited to, any damages, losses, or liabilities whatsoever with respect to or arising from the possession, use, or operation of the Application or Services.

41. Legal Compliance. You represent and warrant that (a) you are not located in a country that is subject to a United States government embargo, or that has been designated by the United States government as “terrorist supporting” country; and (b) you are not listed on any United States government list of prohibited or restricted parties.

42. Third Party Beneficiary. Distributor and its subsidiaries may be third-party beneficiaries under these Terms, and such third-party beneficiaries will have the right to enforce these Terms against you.

43. Severability. If any provision of these Terms is found unenforceable or illegal, we may reform such provision to make it enforceable and legal or such provision may be severed and in either case these Terms with such provision reformed or severed will remain in full force and effect to the fullest extent permitted by law. Our failure to enforce any part or portion of these Terms shall not be considered a waiver.

44. Dispute Resolution. We hope to address all of your claims through good faith negotiation and ask that you contact us at the address listed in the Contact section with any issues you may have regarding the Application or these Terms. Any dispute, controversy, or claim arising out of or related to these Terms, or the breach thereof, which cannot be resolved by good faith negotiation between the parties shall be settled by binding arbitration by the American Arbitration Association in accordance with its Commercial Arbitration Rules in Denver, Colorado. Any resulting resolution may include the award of related fees and costs, including reasonable attorneys' fees, and may be confirmed and entered as a judgment in any court of competent jurisdiction. You agree that any dispute resolution shall be conducted on an individual basis and not as a class, consolidated, or representative action.

45. Ethical Standards and Non-Discrimination. TTI is fully committed to conducting all activities in conformance with applicable professional ethical standards, including but not limited to the American Psychological Association's Ethical Principles of Psychologists and Code of Conduct, and all applicable state licensing board requirements. TTI will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content, and the treatment of program participants. The monitoring and assessment of compliance with these ethical and professional standards shall be the responsibility of TTI's designated Continuing Education Coordinator, in consultation with members of the continuing education committee, if any.

46. Grievance Procedures. Grievances will be reviewed by the Continuing Education Coordinator, members of the continuing education committee, and members of the management team, as appropriate. While TTI makes reasonable efforts to assure fair treatment for all participants and to anticipate potential concerns, there may be occasions in which issues arise that require intervention and/or action by TTI. This procedural description serves solely as a guideline for handling such grievances and does not create any contractual obligation or guarantee of outcome. When a participant, either orally or in writing, files a grievance and requests action on the complaint, the following procedures will apply:

The grievance will be reviewed by the Continuing Education Coordinator and the Program Manager within five (5) business days.
If the grievance concerns a speaker, the content presented by the speaker, or the style of presentation, the participant filing the grievance may be asked to submit their comments in written format. The Program Manager will then share the substance of the comments with the speaker while maintaining the confidentiality of the individual submitting the grievance to the extent reasonably possible, though complete anonymity cannot be guaranteed if the nature of the complaint makes the complainant's identity apparent.
If the grievance concerns a workshop offering, including its content, level of presentation, or the facilities in which the workshop was offered, the Operations Manager will mediate and shall serve as the final arbitrator. If the participant requests action, the Program Manager may, in TTI’s discretion:
attempt to move the participant to another workshop; or
provide a credit for a subsequent year’s workshop; or
provide a partial or full refund of the applicable workshop fee.

Actions described in subsections (b) and (c) above require written documentation of the grievance for record-keeping purposes. Such documentation need not be signed by the participant submitting the grievance. If the grievance concerns a continuing education program in a specific regard, the Program Manager will attempt to arbitrate the issue. All grievances will be reviewed and responded to within five (5) business days.

Grievance Contact Information: [email protected]

47. Accessibility and ADA Accommodations. TTI is committed to complying with the Americans with Disabilities Act (“ADA”) and applicable state and federal accessibility laws. TTI seeks to provide an inclusive and supportive learning environment and does not discriminate on the basis of disability in its programs, services, promotional activities, or treatment of participants. Reasonable accommodations will be made available to qualified participants with disabilities, provided that such accommodations do not fundamentally alter the nature of the program or impose an undue burden on TTI. Faculty members and trainers share responsibility for ensuring that program facilities, platforms, and learning environments are accessible to the extent required by law. Participants who require accommodations must notify TTI in advance of the applicable training or program. Advance notice is necessary to allow sufficient time to evaluate requests and implement reasonable accommodations. Open communication is encouraged, and TTI will work collaboratively with participants to support accessibility to the extent reasonably possible.

48. Controlling Law. These Terms shall be governed by the laws of the State of Colorado and of the United States. Subject to the arbitration requirement above, to the extent any claims are not subject to arbitration, all claims, legal proceedings, or litigation arising in connection with the Application or Services will be brought solely in the state or federal courts located in Denver, Colorado, and you consent to the exclusive jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.

49. Entire Agreement. These Terms constitute the entire agreement between you and us relating to the subject matter hereof and supersede all prior understandings, promises, and undertakings, if any, made orally or in writing with respect to the subject matter hereof. You may not assign any of these Terms. We may assign all or any portion of these Terms in our sole discretion. No modification, amendment, waiver, termination, or discharge of any portion of these Terms shall be binding unless executed and confirmed in writing by us.

50. Contact. If you have any questions regarding these Terms, please contact:

Rebecca K. Wilson, LLC d/b/a Trauma Therapists Institute
PO Box 57
Fox Island, WA 98333

EMAIL: [email protected]

Last Updated: 2.18.2026

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