Why is my course content missing?

If your course content appears to be missing, there are a few common reasons this may happen.

Some courses release content gradually (“dripped”) over time, so certain modules may not be available yet. Be sure to check your course schedule or curriculum to see when content is released.

It’s also possible that the course hasn’t been fully completed or marked as complete, which can affect access to certain sections or materials.

Other times, this may be related to a login issue (such as being logged into a different account) or a temporary browser glitch.

Try refreshing the page, logging out and back in, or accessing the course from a different browser or device.

If your content still appears missing, please contact us at hello@traumatherapistinstitute.com and include the course name so we can help resolve the issue.

Questions are a normal part of any learning journey, and our team is always happy to point you in the right direction. If anything on this page is unclear, send us a note at hello@traumatherapistinstitute.com and we’ll follow up personally. For self-service help, explore the rest of our Help Center, where you’ll find detailed walkthroughs covering everything from signing in and locating your courses to managing payments and reviewing our policies.