Consultation Attendance and Withdraw Policy
Attendance expectations:
It is expected that trainees attend consultation with their full presence and attention. Please attend consultation in a quiet, confidential space, just as you would a counseling session. Please do not attend consultation while driving or in a public space.
Consultation will be scheduled by mutual agreement between you and your consultant. Fees will be charged in accordance with your payment plan as agreed to upon registration.
A 48-hour notice of cancellation is required for individual consultation (though more notice is preferred). If a scheduled consultation is canceled less than 48 hours in advance or if you do not show for a scheduled consultation, you are responsible for paying a late cancellation fee of $120 for individual consultation. You will need to schedule at an extra cost for a Make Up Group Consultation session if a Group consultation is missed. This charge will be billed by and paid to TTI through an invoice that will be emailed to you.
We know life happens. Emergencies and confirmed medical situations should be discussed with your consultant to help determine exceptions and the right path forward.
Can I leave consultation early, arrive late, or step out to take care of a chore?
Unfortunately, no. Missing any more than 10 minutes will impact your learning. Please plan to be present for all portions of consultation. Arriving late, leaving early, or missing portions of consultation will negatively impact your learning process along with your colleagues. If you are more than 10 minutes late to consultation, your consultant may not allow you to attend.
Tracking Hours
It is the consultee’s responsibility to keep a record of all consultation hours
they’ve acquired, along with the name of the consultant you worked with. Check your Kajabi course hub for an optional sheet to track hours.
If the consultee attends additional consultation hours beyond the number included in their package, they will be invoiced for the consultation provided:
○ Individual Consultation hours at $160/hr rate
○ Group Consultation hours at $75/hr rate
The consultant shares responsibility for keeping a record of all consultation hours they have provided, and their record will be used to verify a consultee’s hours.
Refunds and Withdrawals
Should you decide to withdraw after payment(s) have been made, please notify us at hello@traumatherapistinstitute.com. The refund amount will be determined based on total amount paid minus hours completed and advanced CEs used.
How refund amounts are determined:
- Total amount of payments made will be calculated.
- Amounts deducted from refund:
○ $100 administrative fee
○ Individual Consultation hours at $160/hr rate
○ Group Consultation hours at $75/hr rate
○ Any CEs included in your package used will be priced at $20/CE. CEs used will be deducted from your package.
If total hours provided and number of CEs spent is higher than the amount paid to date, the consultee will be responsible for paying the remaining balance via auto-debit before a withdrawal can be processed.