My Sound Is Not Working on Zoom
If your sound isn’t working, make sure you’ve joined audio by clicking “Join Audio” or “Join with Computer Audio.”
Check that your speakers or headphones are selected by clicking the arrow next to the microphone icon.
You can also test your audio in Zoom settings under “Audio.”
If you’re still having trouble, try:
- Checking your device volume
- Restarting Zoom
- Using a different device or headphones
If issues continue, testing audio outside of Zoom can help determine if it’s a device issue.
Explore More Resources
If you’re looking for additional guidance, our Help Center has resources covering every part of your experience with the Trauma Therapist Institute. Explore topics including trainings, course access and navigation, and payments, refunds, and policies. You can also review our FAQs for answers to common questions or email us at hello@traumatherapistinstitute.com for personalized support.
Still Need Help?
We want your experience with the Trauma Therapist Institute to be as smooth as possible. If this article didn’t fully answer your question, our support team is here to help. Reach out anytime at hello@traumatherapistinstitute.com and we’ll get back to you as quickly as we can. You can also browse our full Help Center for step-by-step guides on accessing your courses, managing your account, navigating trainings, and understanding our payment and refund policies. Many of the most common questions are answered in our FAQs.