How do I receive my certificate?

To receive your certificate, your course hub has to be marked complete at 100% after engaging with all respective content. 

 See instructions here for how to complete and mark a course Complete.

In addition to marking modules Complete, The course Quiz has to be completed with a 80% or higher passing grade, and any available Course Evaluations need to be completed.

There is no way to retrieve a certificate within your course hub. Email us if you are having any issues with your certificate, or need to have it re-sent after completing all modules.

More Ways We Can Help

Beyond this article, the Trauma Therapist Institute offers a full library of guides to support your experience from start to finish. Visit our Help Center to explore topics such as account management, payments, refunds, and policies, and frequently asked questions. And if you ever need a hand, our support team is ready to assist at hello@traumatherapistinstitute.com.

About the Trauma Therapist Institute

The Trauma Therapist Institute is dedicated to providing clinicians with high-quality, evidence-based training in trauma treatment, including EMDR therapy, certification programs, and ongoing clinical education. Our courses are designed to support therapists at every stage of their professional development. This guide is part of our broader Help Center, where you’ll find resources on course access and navigation, account management, and more. If you have a question that isn’t covered here, please email us at hello@traumatherapistinstitute.com - we’re always happy to help.