Are promo codes refundable or retroactive?

No, promo codes, discounts, and sale pricing are not refundable or retroactive.

Promotions are only valid for new registrations made during the active sale period. If you purchase a course before or after a promotion, we are not able to adjust your price or issue a refund to match a discounted rate.

Learning With TTI

The Trauma Therapist Institute offers a growing library of courses, clinical conversations, and membership resources to support therapists committed to trauma recovery work. We strive to make every part of your experience, from enrollment to course completion, clear and accessible. Looking for more guidance? Our Help Center includes detailed articles on course access and completion and account management. For anything else, our support team is just an email away at hello@traumatherapistinstitute.com.

We’re Here When You Need Us

Questions are a normal part of any learning journey, and our team is always happy to point you in the right direction. If anything on this page is unclear, send us a note at hello@traumatherapistinstitute.com and we’ll follow up personally. For self-service help, explore the rest of our Help Center, where you’ll find detailed walkthroughs covering everything from signing in and locating your courses to managing payments and reviewing our policies.